Creating a ticket with the helpdesk is the first step to getting the support you need in a timely manner.
Did you know?
You can start a ticket by sending an EMAIL to firstname.lastname@example.org Describe your problem, and send it our way. A ticket will be created and assigned asap.
Upon submission, the Ticket Creator will receive a confirmation email with a ticket number. Please look carefully at these emails, as we may be looking for additional information from you.